Return & Refund Policy
1. Return Conditions
You have 14 days from the date of receipt to return a product, subject to the following conditions:
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The product must be unused and in its original packaging.
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Damaged, worn, or incomplete items will not be eligible for a refund.
2. Return Procedure
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Contact our customer service at info@mongeve.com to receive the return address.
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Carefully package your item and include a copy of your invoice.
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Send the product back using a trackable shipping method.
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Once received and validated, the refund will be processed within 5 business days.
3. Return Costs
Return shipping costs are fully covered by Mongève.